Columbia Allergy is looking for a strong candidate to fill a Patient Care Coordinator position at our Oakland office.
Ideal candidates will have 1-2 years of medical front desk. The perfect candidate would be dependable, team player, comfortable working with patients of all ages, motivated, possess integrity and strong interpersonal communication skills.
Responsibilities and Duties:
- Greeting patients and visitors in the clinic and over the phone
- Check patients in and out of their appointments
- Scheduling new and established patients
- Coordinating referrals from other doctors Checking patients insurance benefits and obtaining insurance authorizations and referrals
- Maintain patient accounts by updating personal and insurance information
- Collecting co-pays and account balances
- Protects patients' rights by maintaining confidentiality of personal, health and financial information Use of Electronic Medical Record (EMR) system
Qualifications and Skills:
- High School diploma or equivalent
- Minimum 1-2 years experience working the front desk at a medical clinic preferred
- Work experience as Medical Assistant is preferred but not required
- Experience working with Asthma and Allergy preferred but not required
- Strong computer skills and knowledge working with Google Docs, PDF programs & EHR
- Reliable transportation
- Strong attention to detail
- Professional demeanor with a focus on accurate, efficient and comprehensive patient care and customer service
- Ability to multitask effectively
- Excellent written and verbal communication skills
- Punctual and reliable attendance
- Kind, upbeat, and positive attitude
- Self-motivated, with the ability to work both independently and cooperatively as a team member
- Experience with obtaining patient insurance benefits and prior authorizations
- Knowledge of processing incoming referrals from outside sources
- Proficient typing skills
COVID-19 considerations:
To keep our employees and patients safe we have install plastic barriers at our clinics. We also provide masks, gloves and hand sanitizer.
Job Type: Full-time
Job Types: Full-time, Temporary
Schedule:
Ability to commute/relocate:
- Gresham, OR 97030: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location