Parts Specialist I
Employment Type : Full-Time
Overview: The Parts Specialist I provides counter service to Penske employees who need parts/equipment to perform their jobs. The Parts Specialist I will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pickup parts.Responsibilities:Provide quality customer service to include but not limited to the following:- Attention to detail
- Review, familiarize with and adhere to Policy and Procedures Manual.
- Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.
- Meet and greet customers
- Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
Parts Pickup- Drive vehicle to designated vendors’ locations to purchase/pick-up parts
- Provide company documentation to vendors as required (tax exempt form, credit references)
- Review all invoices at vendor location to ensure accuracy on pricing and quantities
- Return products to MANCON location in a timely fashion
Data Entry Requirements- Assist in generating invoices for customer requisitions in the inventory system
- Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements- Assist in performing weekly inventory cycle counts
- Assist in performing counts during Wall to Wall inventories at site
Other Requirements- Follow established guidelines for vehicle and equipment maintenance
- Provide 24 hour support at the Penske location during emergencies
- Travel to vendor locations to pickup parts
- Assist with inventory research projects as requested
- Adhere to required procedures
- Participate in the SCM continuing training program
- Assist with Store Supervisor duties as assigned
Qualifications:- 1 year computer experience
- 24-hour availability
- Valid Driver’s License with two years driving experience
- 1 year experience with auto or heavy duty truck parts
- Current COVID-19 Vaccine
Preferred Qualifications:- Delivery Driver experience
- Auto and/or heavy duty truck parts experience
- Inventory experience
- Obtain and maintain a forklift license
Physical Requirements: Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Essential Requirements: Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking