Parts Counter Associate-Greenville Toyota
Employment Type : Full-Time
Overview:
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Full Time Parts Counter Associate at Toyota of Greenville, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Parts Counter Associate who will help us redefine the car-buying experience. Does this sound like you? Apply now!Benefits:Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock equity grant awards (select management and front-line team member’s eligible!)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 8 weeks paid pregnancy leave (disability leave)
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
Additional advantages:
- Student loan relief resources
- Employee assistance program
- Employee discounts on vehicle purchases, parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives
- Aggressive Employee referral program with bonus opportunities
Responsibilities and Qualifications: The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.
- Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
- Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
- Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
- Pull and fill orders from stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Notify all necessary parties when special ordered parts have been received
- Pull orders and ensure sure all parts are tagged with customer names and job number
- Follow department policy and instructions on the special ordering of parts, plus S.O. aging
- Follow up on back-ordered parts and replenishes assigned inventory daily
- Maintain a prompt, efficient and timely flow of paperwork
- Makes sure all internal requests for parts are billed on service repair order
- Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Receive payment from retail customers or obtain credit authorization
- Assist outside sales representatives with their orders
- Excellent communication and customer service skills, and able to maintain a professional image and demeanor
- Ability to multi-task in a fast paced environment
- Strong computer & phone skills is required (Internet, MS Outlook)
- Proficient in CDK is a plus!
- Degree in automotive technology or military equivalent experience
- Bi-lingual is always a plus!
- Must be at least eighteen years of age
- Must have a valid Driver’s License
- Must be able to pass pre-employment screen (background and drug test)