Employment Type : Full-Time
Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Responsible for meeting both the in-store and online customer’s needs. ACCOUNTABILITIES “Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes we Can” policy efficiently resolving customer’s questions and requests Able to learn and adapt to current technology to assist customer needs Responsibilities include truck unload, sign and price changes, replenishment and fulfillment processing to in store and online customers Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders Adheres to all safety rules and regulations Flexible and willing to cross-train and work in other areas of the store, as needed QUALIFICATIONS REQUIRED Ability to lift 50 pounds on an occasional to frequent basis Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis Adherence to Kohl's policy and procedures Regular attendance Effective verbal and written communication skills Basic math and reading skills, legible handwriting and attention to detail Ability to work as part of a team and interact effectively with others PREFERRED Prior retail experience Comfortable with the use of technology consistently while performing the required tasks