Employment Type : Full-Time
JOB DESCRIPTION: Front Desk Concierge for Memory Care (Two Positions Available) DEPARTMENT: Administration Job Type: Part-time Pay: $12.00 per hour Education: Experience: Language: License/Certification: Typical start time: Typical end time: Company's website: Work Remotely:
1 PT Mon-Fri 4p-8p (20 hours/week)
1 PT Sat-Sun 8a-8p (12 hours/week)
REPORTS TO: Director of Community Relations
CLASSIFICATION: Hourly/Non-Exempt
MORNINGSTAR FOUNDATIONAL BELIEFS:
At MorningStar Senior Living we sincerely believe in caring for and loving the residents of our
communities and that the human capacity to grow, to learn and to contribute is ageless. We consider it a
privilege and responsibility to “cast a new light on senior living” through these foundational principles:
? Honoring God in our business practices and relationships, we are dedicated to strong moral values and
ethics
? We value all seniors as gifted and contributing individuals
? We recognize the inherent quality of all human beings and are committed to enhancing our resident’s
quality of life
? We are committed to hiring and retaining employees who use creative minds and compassionate
hearts to serve our residents
With this vision, we will work to create a life of special moments for our residents
DUTIES AND RESPONSBILITIES:
Greet and assist visitors, families, residents; answer telephone, providing information and taking
messages as required; open and distribute mail; type file, stuff envelopes, and handle correspondence.
The person holding this position is delegated the responsibility for carrying out the assigned duties and
responsibilities in accordance with current existing federal and state regulations and established company
policies and procedures.
QUALIFICATIONS:
Education: At least a high school diploma or GED, some college preferred.
Experience: At least one year preferred
Job Knowledge: Typing, filing, use of copy machine, telephone systems, intercommunication
system and office equipment. Be knowledgeable regarding resident rights,
confidentiality, how to meet the public and answer questions, employee handbook
and census.
Other: Be friendly, courteous, patient, understanding, and work well with people including
staff, residents, and families, meet deadlines, organize and prioritize the work load.Revised September 2013 Page | 2
FUNCTIONS OF THE POSITION:
? Greet visitors and family members and provide non-confidential information requested
? Answer the telephone promptly using the appropriate greeting for the community
? Sorting mail and distributing to appropriate departments
? Type and file correspondence and other information forms and materials
? Adhere to and interpret resident’s rights
? Adhere to and interpret the personnel policies
? Use of computers, calculators, copy machines, postage machines, etc
? Express concern and compassion for residents and families
? Escort people, if necessary, to resident’s suites and other areas
? Other duties as assigned
PHYSICAL DEMANDS
? Sitting, bending, stooping
? Standing for long periods of time
? Lifting 20# or less
? Using phone
? Repetition of computer and keyboard
? Walking up steps, hallways on carpet, concrete, asphalt, linoleum, etc.
? Use of small appliances and office equipment
WORK AREA AND ENVIRONMENT: Office areas and throughout the community.