Employment Type : Full-Time
Job Summary: Audits, balances, and reports to provide accurate and timely financial information on the hotel’s operational performance for the day. Oversees front office/front desk operations during the overnight shift. Job Duties: • Checks front office accounting records for accuracy and compiles information for the hotel’s financial records. • Tracks room revenues, occupancy percentages, and other front office operating statistics. • Prepares summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day. • Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. • Verifies all account postings and balances. • Summarizes results of operations and prepares reports for management. • Performs duties of the Front Desk Agent. • Performs other duties as assigned. Qualifications: • High school diploma or equivalent. • Accounting background preferred. • Previous hotel experience desired. • Strong customer service orientation and skills. • Present a professional image, and able to communicate well with both guests and employees. • Ability to operate front office equipment and computers. • Ability to compile facts and figures. • Ability to understand principles of auditing, balancing, and closing out accounts. • Ability to work a flexible schedule, including weekends and holidays.