Part-time Hourly Collections Representative - $12.50 hr Details

Part-time Hourly Collections Representative - $12.50 hr

Aaron's - Huntington, WV

Employment Type : Full-Time

Shining Star Ventures, Inc. d/b/a Aaron's sales and lease is hiring for a PT Collections Representative! In addition to supporting the overall needs of the store by assisting other associates, you will be primarily responsible for assisting the Customer Accounts Department with lease agreement renewals. At Aaron's you are making a difference your dedicated attention to each customer helps bring them closer to their goal of ownership. Come see why the difference is personal at Aaron's, connect with us today! Starting pay is $12.50 per hour

Job Duties

• Collect Revenues and Protect Company Assets
• Act as a customer counselor by discussing benefits of timely lease agreement renewal payments
• Contact customers directly who have not paid their Lease agreement(s)

Customer Care

• Contact customers over the phone and through field visits
• Maintain and update customer database
• Assist with merchandise returns and customer deliveries as needed

Additional Duties

• Clean and certify returned merchandise in the Quality Assurance Center
• Assist in the Field where necessary

Position Requirements

• Good communication and interpersonal relationship skills
• Position routinely requires lifting, loading, and "dollying" heavy merchandise
• Strong telephone etiquette
• Good organizational skills
• Maintain professional appearance
• Good driving skills with the ability to legally drive the Company Truck

All candidates must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's and comply with the Aaron's Driver Qualification Policy. All candidates must pass a drug screen and criminal background investigation before beginning employment. A job performance reference check is also required. Each Franchise location is individually owned and operated.