Part Time Cashier- SHOPPERS Food ( Silver Hill- Maryland)
UNFI - Forestville, MD
Employment Type : Full-Time
Job Overview: Provides prompt and friendly service to customers and assist them when necessary. Operates a cash register and all the duties which correspond to this activity
Job Responsibilities and Accountabilities: - Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Assists customers by: (examples include)
- escorting them to the products they’re looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Operates cash register accurately and scans all product.
- Redeems promotional coupons, food stamps, WIC checks, rain checks, receives cash, checks, EFT transactions, in-store charges and figures discounts, as well as, counts back change, issues receipts and Catalina coupons.
- Places merchandise in cart in a neat, organized fashion. Assists courtesy personnel as needed.
- Answers customer questions and concerns and follows-up with appropriate personnel.
- Understands and follows local, state, and company policies on sales of tobacco and liquor.
- Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
- Required to know value, look-up numbers, department numbers, and features of items for which money is received.
- Stocks, faces and rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and if available, takes customers to an item.
- Perceives immediate surroundings for customer needs and problems for store safety and security.
- Communicates clearly and distinctly on the intercom or telephone system.
- Reviews weekly store ad to note price changes and sale items.
- Keeps register area clean and adheres to “5S” standards, ensures adequate supplies are ready and available, and helps maintain the store appearance.
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
- Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
Job Requirements: - Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
- Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
- Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
- Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, and field of vision.
- Must be able to work shifts varying in length and time, including nights, weekends and holidays.
Additional Information