Do you have an interest in helping others while working for a company that puts its members first? As a AAA Tag and Title Coordinator, you aren’t just processing driver licenses and vehicle registrations, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them with the excellent customer service they’ve grown to expect. Store hours: Monday-Friday 8:00am-6:00pm and Saturday, 8:00am-3:00pm
At AAA, your success is our success. What we offer: - A competitive hourly rate starting between $16.50-$20.50/hour plus incentives
- Comprehensive health benefits package
- Up to 3 weeks of paid time accrued during the first year
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match
- Free AAA Premier Membership
As a Tag and Title Coordinator, you will: - Process driver’s license and vehicle registration applications
- Provide advice and answer questions on licensing and registration policies and procedures
- Serves as the lead and mentor of title clerks and oversee that title process is being completed accurately
- Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
- Answer incoming overflow calls for Roadside Assistance during high call volumes
What you can provide AAA: - Have a high school diploma/GED
- Minimum of one (1) year of tag and title work; eighteen (18) is preferred
- Minimum of three (3) years of sales/customer service experience
- Have effective communication skills both written and oral
- Proficient computer skills including the ability to multitask in several websites and programs
- Working knowledge of Motor Vehicle Title system preferred
- Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment
- Must maintain a satisfactory criminal history, as well as meet all state-specific legal requirements for this job.
- Ability to successfully complete all required training workshops provided for Title Service Agents.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Customer Service