The Outside Sales Associate promotes, markets, educates and sells products and services offered by Witmer Public Safety Group, Inc. to assigned customers and prospects throughout a designated geographic territory. The OSA is a solutions provider and informational resource that builds relationships, trust and brand awareness with target first responder departments and agencies to drive sustained benefit to customers and long-term growth to the company.
Duties/Responsibilities:
- Promotes, sells and trains customers and prospects on all applicable products and services offered by WPSG.
- Maintains up-to-date records on products, customers, prospects and opportunities within company CRM system.
- Networks and prospects to continuously add new customers.
- Coordinates and conducts product demonstration and training programs with prospects and customers.
- Submit bids, execute quotes and process reports to effectively and efficiently support customers and company support.
- Maintain sales levels and profit margins in excess of annual targets.
- Handle customer complaints and requirements and provide customer input to management; Participate in recommending solutions and supporting customer resolution.
- Develop new sales strategies and skills, and maintain product and market awareness to provide differentiation to secure new sales opportunities and drive customer satisfaction.
- Maintain a disciplined approach to problem solving and ability to meet required deadlines, multi-task, independently handle stress, and maintain a mature problem-solving demeanor.
- Attend trade shows, networking events, demonstrations and vendor training sessions
Knowledge, Skills and Abilities:
- Knowledge of the First Responder markets, departments and agencies.
- Extensive knowledge of first responder safety and tactical equipment use and application.
- Successful track record of field sales experience.
- Good communication, interpersonal, computer and sales skills.
- Excellent time management, organizational and planning skills.
- Ability to work on multiple projects concurrently, managing one’s own time.
- Basic accounting skills and ability to manage to a budget.
- Knowledge of competitive landscape
- Ability to report to senior management and communicate with other departments throughout the company in a clear and concise manner via written reports, electronic communications and verbally.
- Ability to meet all required deadlines; ability to change priorities quickly as needed; ability to independently handle stress and maintain a mature problem-solving demeanor.
- Ability to work independently with honest and integrity.
- Ability to travel to meet with customers and prospects throughout the assigned sales territory.
- Valid driver’s license and clean driving record.
Credentials and Experience:
- B S Degree and/or equivalent experience
- Previous sales experience with proven track record
- Working knowledge of the industry, current or previous firefighter experience a plus.
- Good Communication, computer and interpersonal skills.
- Knowledge of competition, capable of performing analysis and presenting results and recommendations to senior management.
- Ability to travel throughout South East Virginia