Optometric Assistant/Receptionist
Employment Type : Full-Time
Work at the front desk of our beautiful building. This person is on the front line at Montana Eyecare. They greet all patient who enter and assist them in any help required. Always have a smile ready because your face is the first face patients see when they walk in.
- Scheduled hours vary depending on the day, training period is typically 8-5pm then after you are more comfortable you are folded into a normal schedule which is M&F 8:30-5:30pm, T/W/Th one of these nights will be a 10-7pm (a close night, these are shared with other staff) and then the other 2 days would be 9-6pm. Saturday's are a straight 8-4pm. Saturday's are on a rotation--can trade between department members.
Responsibilities and Duties
- Duties include: Answering the phone, scheduling appointments, taking money (cash, check, credit card), answering statement questions, answering insurance questions, taking contact lens orders, pulling contact boxes and trials from stock to sell, prepping the following days schedule (pulling VSP auths, Medicaid auths, general double check of all patients coming in), records releases, scanning documents into EHR, directing patients on where to go with-in the office, checking patients in for their appointments, collecting insurance cards/photo ID and scanning in, updating patient demographics, submitting exam and contact lens claims to VSP, posting services, contact lenses and misc. materials to patients ledger, attaching correct insurance to posted services alerting our billing company to generate a claim, rescheduling appointments if Dr. is gone or unusual circumstances, count out cash drawer on closing shift, minor cleaning duties, locking door at night, stocking the south side bathrooms, carrying shred paper to the bin, and any other duties as assigned.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends
COVID-19 considerations:
We have plastic barriers at the front desk, and require all people entering the building to have their temperature taken and wear a face mask.
Education:
- High school or equivalent (Required)
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Work Remotely: