Employment Type : Full-Time
MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America s 100 Best Hospitals List by Healthgrades. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
GENERAL SUMMARY: Under general supervision of the Telecommunication Manager, operates computer systems, monitors alarm systems, answers and directs incoming and outgoing calls, provides answering services for physicians, and provides paging services for physicians and Hospital personnel.
Qualifications:
KNOWLEDGE, EXPERIENCE AND OTHER JOB REQUIREMENTS:
1. The level of knowledge equivalent to that ordinarily acquired through completion of High School. Experience in PC-based computer operations and good oral communication skills.
2. Minimum of six months to one-year of experience with PC-based computer systems or related experience.
3. Days, Nights, Every other weekend and Holiday and overnight availability preferred. 4. Previous call center or switchboard experience a plus.
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JOB: Non-Clinical/Administrative PRIMARY LOCATION: Framingham, Massachusetts FACILITY: MetroWest Framingham Union Hospital JOB TYPE: PT2Y SHIFT TYPE: Rotate