Operations Supervisor
AMR - Redlands, CA
Employment Type : Full-Time
More Information about this Job:
POSITION: Operations Supervisor, Full-Time (Exempt)
LOCATION: Redlands, CA (San Bernardino County)
POSITION SUMMARY:
Under the direction of the Operations Manager, the Field Supervisor is responsible for day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Perform all duties of an EMT-Basic with high level of proficiency.
- Cover open shifts with appropriate employee assignments or by filling in as needed.
- Investigate incidents involving assigned units and communicate with the Manager of Operations on status of assigned units and other problems.
- Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary. Participate in interviewing and selection process as needed.
- Adhere to all company policies and procedures.
- Investigate incidents involving assigned units and communicate with the Manager of Operations on status of assigned units and other needs or problems.
- Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.
- Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
- Submit reports on all incidents, accidents, work related injuries and exposures.
- Inspect all assigned stations, vehicles and equipment for cleanliness and general maintenance.
- Attend external and internal meetings as may be necessary/required.
- Remain accessible by pager or phone during off duty time.
- Effective information systems security is a team effort involving the participation and support of every AMR employee who deals with information and/or information systems. It is the responsibility of every computer user to:
- Know and follow Information Systems security policies and procedures
- Attend Information Systems security training, when offered
- Report information systems security problems
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
- Evaluate, discipline and recommend BLS and ALS field personnel for promotions.
- Ensure that all field personnel maintain all county or local agency required certifications and/or accreditation.
- Become a coach, teacher or evaluator on multi-casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.
- Mentor employees, conduct performance evaluations if applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team oriented approach with positive results.
- Assist in driving performance management.
- Comply with all employment laws and support affirmative action / equal opportunity and diversity goals.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent (GED).
- CA Driver's License, Ambulance Driver's License, and Medical Examiners Certificate.
- Current state of California EMT Certification.
- Current BCLS, Provider Certification (where required by contract).
- Driving record in compliance with AMR's policy regarding insurability.
- Some advanced education preferred.
- Effective administrative skills (paperwork, time management, etc.), written and verbal communication skills.
- Effective oral, written and interpersonal communication skills.
Upon acceptance of offer and joining the GMR family, you will be required to submit your Covid-19 vaccination status of either vaccinated or not vaccinated.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.