Employment Type : Full-Time
Title: Operations Specialist Location: Detroit, MI, US Title: Operations Specialist Job Type: Full-time with Benefits Location: Hybrid work environment; located in Metro Detroit, MI, US We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. SUMMARY MSX International is seeking an Operations Specialist who will be responsible for the professional delivery, installation and sustainment of MSX International Express Service prescribed solutions. The Operations Specialist is the lead liaison with FCSD Zone Manager. The Specialist will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, attend regional FCSD Organization meetings quarterly, support launch and performance manager in planning meetings and Quick Lane launches, along with implementing plans to achieve regional objectives. Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision. The successful candidate must also reflect an exceptional track record and attributes that includes: EDUCATION REQUIREMENT MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. https://careers.msxi.com #MSXNAJobs
Who We Are:
What’s in it for you? When you join our team, you become part of the MSX International, Inc. family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.
RESPONSIBILITIES
The Operations Specialist will provide primary operational support to assigned Quick Lanes within Region:
QUALIFICATIONS
Will possess Aftermarket Experience; preferably Retail Tire Store Management experience
WORK ENVIRONMENT
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