Operations Manager
Employment Type : Full-Time
Responsibilities
- Assist the Housekeeping and Front Office departments in all duties.
- Team with current staff to lead and delegate responsibilities
- Maintain a positive, productive relationship with guests and community
- Collect receivable accounts and handle operating expenses
- Assist in the development and management of annual budgets by forecasting requirements and analyzing variances, data and trends
- Accomplish financial goals and report periodically on financial performance
- Source and build relationships with prospective clients to expand business opportunities
- Update job and market knowledge
Skills
- Proven work experience as a hotel operations manager or exceptionally strong supervisor in Housekeeping or Front Office
- Fully understanding property management and its financial aspects
- Competency in MS Office and relevant databases and software
- Guest focus and bottom line orientation
- Interpersonal savvy with strong communication and presentation skills
- Well organized with excellent time management skills
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Experience:
- customer service: 5 years (Required)
- property and/or hotel management: 1 year (Preferred)
- supervisory: 3 years (Preferred)