Operations Coordinator Details

Operations Coordinator

General Logistics Systems US, Inc. - San Jose, CA

Employment Type : Full-Time

About Our Company

Come work for a great company with strong employee retention and a team of industry veterans with true passion for what they do. General Logistics Systems US, Inc.is a leading regional delivery carrier which has been providing Priority, Ground, and Freight services throughout the West since 1995. Thousands of companies across all industries rely on our company to deliver time-critical packages and documents every day because we've got an amazing team that goes the extra mile for our customers. We're always looking to expand our team with like-minded professionals, therefore if this job might be a good fit for you, send us your resume.

Position Summary

The Operations Coordinator is responsible for supporting the daily operations of their assigned location by effectively communication with drivers, contractors, customers, and other Operations team members to execute successful delivery and pick up of parcels and packages. A successful candidate will use great communication skills and provide quality service to all stakeholders via phone and in-person communications. This position reports directly to the Operations Supervisor on shift.

Responsibilities & Duties

• Ensures all drivers and sub-contractors are fully checked in and checked out each day and have all the tools required to be successful.
• Ensures drivers and contractors have up-to-date route sheet and/or delivery details.
• Ensures that all pickups are scheduled to the appropriate route driver.
• Manages vehicle check-in ensure all drivers turn in their vehicle key and closeout documents.
• Demonstrates a comprehensive knowledge of roads and street in service areas to assist drivers locating delivery sites.
• Perform daily and weekly settlement reconciliation for each route and territory assigned and make adjustments and notations as required.
• Effectively communicate with department employees, dispatching to needed locations to respond to routine requests or urgent situations.
• Maintain or assist in maintaining assigned files and records; receive and process example pre-trips, sign out sheets or employee forms.
• Using computer to dispatch deliveries and update information.
• Perform dispatching and clerical support duties for assigned department.
• Understand all applications and processes utilized by warehouse, driver, and field staff to become "super user" of those.
• Coordinate with operations and management to ensure that all necessary paperwork, permits and/or licenses are completed and valid.
• Compile and maintain various reports and spreadsheets as needed for the position.
• Contributes to team effort by accomplishing related results as needed.
• Performs other projects and duties as assigned.

Qualifications Needed:

• Ability to work within a rigorous schedule and cope with pressure.
• Ability to mitigate and solve time sensitive issues.
• Ability to balance multiple projects, meet deadlines and communicate effectively in an ever-changing, fast-paced environment.
• Maintain a high attention to detail and exemplary organizational skills.
• Courteous and professional.
• Customer service oriented with a positive attitude and professional demeanor, ability to communicate effectively at any level.
• Exceptional interpersonal communication and relationship-building skills.
• Outstanding written and verbal communication skills.
• Intermediate to Advance understanding of MS Office Suite and industry systems.
• Geographic knowledge of the region you are working within.
• Prior transportation and delivery service experience a plus

Available Shift:

• Monday 6:30am to 3:00pm & Tuesday-Friday 8:00 am to 4:30 pm

To Apply:

Please apply online OR if you prefer,you canapply in-person at: 2419 Zanker Road San Jose, CA 95131; M-F 10am - 2pm

EEO Commitment:

General Logistics Systems US, Inc. is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination, and are always committed to doing what's right.