Onsite Supervisor/Program Lead
Employment Type : Full-Time
Skillsets
- Knowledge in managing and supervising a support team.
- Experience in a help desk/support level environment
- Knowledge and experience developing workflow diagrams, business process mapping, system diagrams, mock-ups, and other visual aides to translate and support detailed written documentation.
- Experience using O365 applications.
- Ability to quickly adapt to new software and systems.
- Ability to analyze and evaluate administrative and technical processes and procedures.
- Ability to translate technical terminology into terms understandable to management and employees.
- Ability to establish and maintain effective business relationships.