Online System Trainer Details

Online System Trainer

Research Foundation of The City University of New York - New York, NY

Employment Type : Full-Time

General Description

MISSION

Children need to spend their most critical years with dedicated, educated, trained, and well-compensated individuals in order to thrive. The New York Early Childhood Professional Development Institute leads the work to establish and implement an early childhood workforce system to ensure funding, standards and competencies, career development resources, qualifications and credentials, professional development (training and strengths-based coaching), and program quality assurance and improvement for individuals who work with young children throughout New York. Housed at the City University of New York, the Institute is a fast-paced, dynamic public/private partnership that is committed to the early childhood workforce across New York State.

GENERAL DESCRIPTION

The Institute is working with a team of City agencies to support the adoption of a new online attendance tracking system for child care programs and providers. The Institute will be training approximately 8,000 programs and providers who serve children with ACS child care vouchers on the new system with a self-guided training and virtual face-to-face webinars. In addition, the Institute will also provide technical assistance on how to use the new tracking system. We are looking for a part-time Trainer to work with Institute staff and a project team to create, test and prepare the training and training delivery system, as well as work with the Project Coordinator to facilitate the Institute’s deliverables and timeline.

This position will report to the Project Coordinator. This is a part-time, temporary position, currently funded through June 2021, but expected to extend past that date.

DUTIES AND RESPONSIBILITIES

Training Facilitation

The Trainer will:

• Prepare and deliver weekly virtual training in web-based attendance reporting system to early childhood programs and home-based child care providers
• Assist in the collection of data about training
• Work collaboratively with project team to develop and implement training

• Participate in project planning and management meetings as required.
• Perform special projects and other duties as assigned.

Minimum Qualifications

• 3+ years experience facilitating training, especially technical training
• Experience working with diverse populations
• Excellent communication skills and ability to motivate people

• Experience facilitating training for adult learners on adopting new web-based technologies and systems, especially with an audience that has a range of comfort with technology
• Bachelor’s degree in business administration, social work/case management, human resources, or other related field
• Some evening and weekend availability will be required.

Preferred Qualifications

• Bilingual Spanish speaker
• Experience designing and facilitating virtual training

Physical Requirements

• Due to the COVID-19 pandemic, this position currently is a remote (work-from-home) position. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smart phone, photocopiers, filing cabinets and other presentation materials. Reasonable accommodations will be made for employees with disabilities or other needs per RFCUNY policies.
• While performing these duties, the employee is required to occasionally perform physical activities such as, but not limited to, lifting items (up to 30 pounds), bending, reaching, sitting for prolonged periods of time.

How to Apply

Provide a resume and cover letter specifying your qualifications, experience, and interest relevant to this position.

EEO Info

We are committed to enhancing our diverse academic community by actively encouraging people of any race, color, religion, gender, gender identity or expressions, sexual orientation, national origin, genetic information, disability, age, or protected veteran status to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. CUNY is an EEO/AA Employer.