Online Customer Service Representative Details

Kinger Home - Ontario, CA

Employment Type : Full-Time

KINGER HOME

THE POSITION

This is an eCommerce Assistant position dedicated to streamlining our daily operations, including customer service, order processing, inventory management across multiple online accounts, and more. Experience in an eCommerce setting is preferred, but individuals with customer service experience are also encouraged to apply.

WHO WE ARE

Kinger Home is dedicated to providing high quality furniture and home accessories with customer service to match. We are a team-oriented, fast-paced environment where creativity is encouraged and opportunities to grow in the e-commerce industry are plentiful.

KEY RESPONSIBILITIES

Although these are the primary responsibilities, the right individual will be open to assisting in other areas and won’t be afraid of getting their hands dirty!

· Process orders daily

· Help manage multiple eCommerce accounts

· Assist in improving copywriting and product listings

· Collaborate with marketing, sales, and product development teams

· General office assistance including scheduling appointments, reminders, meetings, inventory reports

WHAT YOU NEED

· Positive, go-getter attitude

· Excellent communication skills

· Strong writing skills

· Strong organizational skills

· Ability to work under a deadline

· Attention to detail

PREFFERED EXPERIENCE

· Amazon Seller Central, Shopify, Ebay, and Big Commerce

· Copywriting and advertising

· Customer service

BONUS SKILLS

· Familiarity with Adobe Creative Cloud

· Social media management and strategy

· Graphic design skills

· Interest in interior design and home decor

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Work Location: One location

Posted on : 2 years ago