Onboarding Coordinator Details

Onboarding Coordinator

Jackson and Coker - Alpharetta, GA

Employment Type : Full-Time

Description: The Onboarding Coordinator will be accountable for all functions through the initial review of Physician or Advanced Practice Provider information. Act as an evaluator for the Client Support Division. Secure provider and client information up front allowing for a smoother onboarding process.
Additional Details:

• 
  Request, collect, and/or map client applications
• Connect with the healthcare provider regarding discrepancies and missing information
• Assist and develop contact sheets for previous work history and insurance coverage
• Communicate with clients in order to determine preferences and maintain database checklists
• Communicate with provider or group regarding onboarding status
• Review and understand trends to maintain the department’s success
• Develop and implement Customer Care strategies, working with all specialty teams in the company
• Other duties as assigned

Here’s Why The Atlanta Journal-Constitution Ranks Jackson & Coker A Top 5 Mid-Sized Workplace:
CAREER LONGEVITY: Jackson & Coker is a nationally known and highly respected, industry-leading organization known for quality and service with a strong national and local presence. You will be working in an industry that will withstand the test of time in a prestigious field.
TRAINING: In-depth orientation and ongoing training will prepare you to succeed in this key role.
STATE-OF-THE-ART FACILITIES: Our beautiful corporate headquarters is equipped with a gym including exercise classes and a personal training staff, full-length pool and locker rooms with a sauna and steam room; several onsite restaurants at 25% off for associates; Starbucks; miniature golf course and game room; nail salon; dry cleaning and car wash services. Associates enjoy the convenience of our onsite health clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner at no cost and receive free prescriptions. Our childcare and virtual learning support is a huge bonus to our associates with growing families. All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds.
CULTURE: Associate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates.Requirements:

• Bachelor's Degree in business administration/management preferred
• Excellent customer service and organizational skills
• Must be able to work under pressure and sustain a fast paced work environment
• Build trust and respect with partners by consistently exceeding quality expectations
• Ability to multitask with strong sense of urgency while working independently and collaboratively as a team player
• Strong verbal and written communication skills
• Knowledge of Microsoft Word, Excel and Outlook

For more about this job, please contact:Leigh Ann Alacqua at CareersJCLT@jacksonandcoker.com or 800.272.2707 EEO Statement: Jackson Healthcare and its family of companies are an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race,color,religion,sexual orientation,gender,gender identity and expression,national origin,age,disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.