TransPerfect, the world’s largest provider of language services and technology solutions for global business, is looking to fill a new On-Site Receptionist. The candidates will welcome participants on-site, check their ID, and get them to sign the NDA. Provide instructions on expected participant behavior during the collection. Arrange for the training session. Manage daily schedule, find replacement participants in case of cancellations. Manage the availability of water, snacks, and other goods and supplies.
Responsibilities
- Contact candidates via email or phone for study and schedule appointments according to availability.
- Treat participants with the utmost level of care and professionalism.
- Check participants in and out through booking software.
- Confirm that participant information is logged correctly.
- Guide participants from project inception to signature, while distilling the purpose of the study.
- Ensure accurate and up-to-date information through transparent and clear communication.
- Facilitate project changes for scheduling and resource planning.
- File study documentation when appropriate.
- Provide ongoing support and information to participants.
- Bachelor’s degree.
- Excellent verbal and written communication skills in English.
- Strong project management and prioritization skills.
- Self-motivated, quick learner, and organized.
- Ability to juggle multiple projects at once and effectively multitask.
- Quality and detail-oriented mindset.
- Ability to work independently and meet deadlines.
- Availability to work from 3 pm to 10 pm/11 pm.