The Internal Messenger role is an integral part of day to day office activity. The primary function of the role is to scan, log and distribute incoming deliveries that arrive via messenger.
Key Responsibilities:
- Perform the initial rough and fine sorts of incoming mail delivered via courier.
- Maintain records of daily deliveries in the system and/or log book.
- Scan all incoming deliveries once they are logged.
- Sort deliverable items in accordance in with delivery route to ensure maximum efficiency.
- Understand privacy rules and do not tamper with package or document.
- Deliver mail to end users in a timely manner.
- Ensure recipients sign for their delivery upon receipt.
- Contact courier/messenger companies regarding status of deliveries.
Competencies:
- Results oriented
- Driven by client satisfaction
- Strong integrity, solid business ethics
- Excellent presentation and interpersonal skills
- Excellent written and oral communication skills
- Expert in customer service skills, professional attitude and appearance
- Good organizational skills
- Ability to maintain a high degree of security and confidentiality.
- Attention to detail.
Qualifications:
- 1 year of office support, customer service or internal messenger experience preferred.
- Ability to learn skills quickly.
- Working knowledge of Microsoft Office products pertaining to the specific position including but not limited to Word and Excel.
- Ability to navigate internal software programs.
- Reading, writing, and arithmetic skills required.
Physical Demands:
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
- Ability to walk, bend, kneel, stand, and/or sit for an extended period.
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
- Ability to lift or move 40 lbs. or greater frequently
Travel: May be required to travel on foot or via subway to various locations.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
Application Question(s):
- What is your hourly salary expectation?
Experience:
- Messenger: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Remotely: