Ashley Homestore is Hiring Full-Time Office Associates!
Walk-In & fill out an Application Form or Apply Online NOW!
We’re a family-owned company with a history of caring for our employees, customers, and community! Join the Ashley Homestore Team Today - Working Here Feels Like Home!
Ashley Homestore Compensation and Benefits Program Offers:
- Increased Pay Rates - Earn more at Ashley Homestore
- Paid Training - A Blended Training Approach
- Growth Opportunities – We loves to promote from within
- Great Benefits – Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
- Generous Employee Discount
- Friendly, Supportive Work Environment
- Beautiful Showroom with Top Brands & Trends
Office Associate Job Description/Duties:
- Performs all customer service and clerical support duties; this includes answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
- Ensures productive and accurate processing of customer transactions and maintenance of all records, including accounts receivable records.
- Provides clerical support for all sales and store associates and maintains all files accurately.
- Accurately enters information regarding sales transactions and order information into computer systems.
- Verifies all information related to orders is accurate; identifies and corrects discrepancies.
- Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
- Completes and processes credit applications, payments and financing paperwork.
- Communicates with internal and external personnel in a professional and timely manner.
- Other duties as assigned/needed.
Required Skills
Skills/Requirements:
- Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
- Must have excellent verbal and written communication skills, as well as listening skills.
- Must have outstanding customer service skills.
- Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
- Retail and/or service industry experience a plus.
- Must be detail oriented and have excellent organizational and interpersonal skills.
- Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.
- Ability to meet all physical demands and requirements of the position.
- Education: High School Diploma and/or GED Equivalent and above.
In order to provide equal employment and achievement opportunities to all individuals, employment decisions at Ashley Homestore will be based on merit, qualifications, and abilities. Ashley Homestore does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Required Experience
Education and Experience:
- High school diploma or equivalent combination of education and experience.
- Previous clerical experience preferred