Office Assistant Details

Office Assistant

University of Utah - Salt Lake City, UT

Employment Type : Full-Time

The Academic Advising Center’s (AAC) reception team creates a welcoming and inclusive environment. We assist all students, families, faculty, and staff who contact AAC in a quick, knowledgeable and friendly manner. We also support the AAC advising staff as they assist students in reaching their academic goals. This individual is a vital member of a team committed to supporting student success. This team-member greets in-person and phone visitors and assesses need in order to accurately and efficiency connect visitors to appropriate resources; and provides general office support.

THIS IS A PART-TIME, NON-BENEFITED POSITION, OPEN TO BOTH STUDENTS AND NON-STUDENTS
MUST BE AVAILABLE, M-F 11 am – 2 pm
This position is currently working physically on campus while classes are in session.Responsibilities1. Receive, greet, and direct visitors to appropriate person or office; check in students and other visitors who have advising appointments.
2. Answer telephones, providing assistance and directing students and other visitors to the correct person or office.
3. Assess student needs and connect to appropriate resources.
4. Schedule appointments utilizing electronic appointment management system.
5. Create and maintain files.
6. Answer questions about the department and associated activities.
7. Assist with word processing, data entry and internet searches.
8. Other assistance with general office duties and projects, as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.Minimum QualificationsHigh school diploma or equivalency required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.Preferences

• Basic skills in word processing and working with electronic calendars.
• Excellent communication and customer service skills.
• Ability to multi-task and work under pressure when needed.
• Higher education experience (and familiarity with University of Utah campus and offices in particular) is a plus.
• Demonstrated ability to work effectively with diverse communities.