Ocean Import Agent Details

Ocean Import Agent

Expeditors - Memphis, TN

Employment Type : Full-Time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities

• Operations/Industry Knowledge
• Customer Service
• Vendor Relations
• Procedure and Productivity Standards Adherence
• Accounting
• Accurate and Timely Billing
• Self Development
• Understand department process flow, looking for best practices to improve operational efficiency and productivity
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

• 
  Bachelor’s degree preferred.
• 6 months logistics experience preferred
• Effective interpersonal skills.
• Good computer skills (Excel, Word, PowerPoint)
• Attention to Detail
• Fluent in English

Reporting Structure

• Ocean Import Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.