Employment Type : Full-Time
Posting DetailsPosition Title Navigator, Outreach & Enrollment (Grant funded through 06/30/2025)
Position Type Full Time Regular
Annual Schedule 12 months
Expected Work Schedule Standard
Anticipated Days Monday - Friday
Anticipated Hours 9 a.m. to 6 p.m. Monday through Friday with flexibility to staff scheduled evening and weekend activities and events
Anticipated Hours per Week 40
Work Location A-B Tech Main Campus
Job Description SummarySupports a college-wide, regional outreach and recruiting program that supports the mission, inclusion, and enrollment goals of the college, specializing in the outreach, recruitment, and enrollment coaching for under-represented prospective, current, and former students affected by academic, social, and economic challenges. Coaches and supports students to achieve intended enrollment in a program of study or credential leading to gainful employment, successful transfer to a four-year university, or short-term training. Works with college constituents to create and implement effective outreach, recruiting, and coaching strategies and campaigns. Provides regular activity and outcome reports.
Duties1. Identifies, establishes contact with, and acts as liaison to provide support and comprehensive enrollment coaching for under-represented students, including former students with financial barriers and student account balances, preventing them from enrolling or re-enrolling. 2. Works with the Enrollment and Testing Services Department and College constituents to facilitate student enrollment and re-enrollment transition to the college for former students who have financial barriers such as student account balances which prevent enrollment and are an obstacle to student success. 3. Assists students and clients with the College application, Residency Determination Service (RDS) online interview, student orientation, FAFSA and other financial aid and scholarship applications, and college placement. Works closely with and refers students to Student Advisors and Student Success Coaches, and other faculty and staff as deemed necessary to facilitate program and course selection and registration. Also connects students, as deemed necessary, with non-credit opportunities and College resources. 4. Coaches students in person in Bailey Building Enrollment Lab. Assists with and conducts virtual appointments in the lab for students. 5. Maintains awareness of programs of study, courses, short-term training, and opportunities for students and community partners. 6. Identifies students at risk of deregistration and works with appropriate college resources and services to assist in student re-enrollment. 7. Assists each student identified with financial challenges, including past-due student accounts, to assess and understand the impacts of student debt and connects students to financial wellness resources and learning opportunities.
8. Compiles and collects data; sets up and maintains online and manual files; enters, modifies, and retrieves a variety of statistical and other data for special and regular reports. Reports data to Director of Enrollment and Testing Services for College strategic enrollment goal tracking and grant reporting.
9. Executes student and community visitation programs, virtual and in-person special events, and activities to encourage enrollment and re-enrollment.
10. Organizes and conducts campus tours to encourage enrollment and re-enrollment.
11. Promotes and embodies a professional appearance and attitude and engages in behaviors that create an inclusive and welcoming environment in which all people are valued and supported.
12. Provides strong student advocacy as demonstrated through a positive attitude of approachability, inclusion, adaptability, problem-solving, and support of student success.
13. Utilizes and implements resources, such as websites, social media, and workshops to help students prepare for college.
14. Contributes to the College Vision, Mission, Values, and RISE statement.
15. Supports workforce diversity in all its aspects.
16. Performs other duties as assigned.
Minimum Requirements (Applicant must meet all of the minimum requirements)1. Must have a minimum of a Bachelor’s degree;
2. Must have a minimum of one year of full-time or equivalent outreach, recruiting or student services work experience in a higher education setting;
3. Must have work experience in planning, organizing, and implementing educational programs and services;
4. Must have experience working with the academic, social, and economic challenges of students from diverse backgrounds;
5. Must have a valid driver’s license.
Preferred Qualifications1. Must have a minimum of two years full-time or equivalent work experience in outreach, recruiting, or student services in a community college setting;
2. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.
Special Instructions to ApplicantsApplicant Should:
1. Read the following before submitting the Application:
2. Upload Required Documents:
PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT If selected for hire:
PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.
Why Should I Work at A-B Tech?A-B Tech is nestled in the mountains of Western North Carolina and has served as the region’s premier two-year college since our establishment in 1959. With five locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately 10,000 curriculum students, 14,000 continuing education students, and 1,100 faculty & staff. We offer an array of programs to meet local workforce needs which culminate in 55 degrees, 18 diplomas, and 56 certificates. A-B Tech is indicative of the modern comprehensive community college – providing innovative educational programming and collaborative community development. If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!
A-B Tech Welcoming Culture (R.I.S.E)A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, and Support for Everyone.
This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!
A-B Tech is looking for:A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.
Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 02/21/2022
Start Date 03/14/2022
Keep Open Until Filled Yes
Salary or Hourly Pay Range (Salary is Non-Negotiable) Salary: $47,484 Total Comp: $69,926
Total CompensationYour total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.
The total compensation for this position includes an 21.68% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.
Benefits Summary
QuestionsA-B Tech’s Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home’s life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am – 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at hr@abtech.edu.