National Sales Manager
Employment Type : Full-Time
Overview:Los Angeles Hotel
From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.
Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.Job Description:The National Sales Manager creates group revenue for the hotel by generating and/or developing new, referred, and repeat group business.
Responsibilities:- Fully develop the Group Market Segment through the solicitation of new profitable group business and the re-booking of current group business.
- Merchandise as skillfully as possible the guest rooms and event spaces to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.
- Achieve monthly room night goals; develop and implement sales action plans; maintain positive interdepartmental communications; and complete special projects as assigned by the Director of Sales & Marketing and Associate Director of Sales.
- Adhere to all various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
- Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
- Develop, actively solicit, and map group business accounts per defined territory.
- Maintain a complete database of accounts in defined territories.
- Identify and qualify potential prospects through participation in tradeshows, sales blitzes and other sales initiatives.
- Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
- Perform in a manner that demonstrates a professional manner to clients and potential clients at every opportunity.
- Maintain customer relations, Global Sales Office relations, trade relations, industry relations and staff relations to the Hotel’s benefit.
- Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
- Work closely with all departments such as Convention Services, Catering and Revenue Management departments to ensure that all details are communicated to ensure a successful meeting experience.
- Participate in all sales meetings and business reviews.
- Submit SMART Plans & Development Goals as well as Market Place Action Plans quarterly.
- Participate in development training with Omni Hotels & Resorts.
Qualifications:- Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
- Five years or more related experience in sales work at a meetings/conventions Hotel.
- Must have experience in sales solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
- Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook
- Have working knowledge of hotel departments.
Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster; and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.