Employment Type : Full-Time
Job Description At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels. Wells Fargo is looking to hire a Mortgage Loan Processor in our Specialty Fulfillment team who has a strong desire and passion to deliver an exceptional experience in helping customers with their home loan applications. If you thrive on working with high accuracy and attention to detail and working with a team to meet customer needs, we want to talk to you! Roles & Responsibilities:
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
Responsible for file review of complex home loan applications.
Functions are varied and include one or any number of the following: timely and clear communication with customers, HMC's, settlement agents, brokers, and other counter-parties to obtain missing information and documentation for the loan file; obtaining and possibly clearing some approval stipulations; submitting loan file to underwriting for review; ensuring all compliance and underwriting guidelines are met; entering loan information into the system; prioritizing and/or managing assigned pipeline to meet anticipated closing date and performance metrics.
May act as an escalation point for lower level Mortgage Processors to resolve issues and provide guidance and training.
May provide work direction to a team of Mortgage Processors, ensuring metrics are achieved by planning, coordinating and monitoring daily activities.
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Required location for this position is 940 37th Street NW, Rochester, MN, 55901 and 1600 E Madison Avenue, Mankato, MN, 56001. Team members will be eligible to telecommute in this role if desired as long they are within a reasonable, commutable distance to the site address.
Required Qualifications
2+ years of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment demonstrated through work or military experience
Desired Qualifications
Intermediate Microsoft Office skills
Job Expectations
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.
Salary Information
The salary range displayed below is based on a Full-time 40 hour a week schedule.
MN-Mankato: Min: $37,600 Mid: $52,200 Max: $66,800
MN-Rochester: Min: $41,800 Mid: $58,000 Max: $74,200
Street Address
MN-Mankato: 1600 E Madison Ave - Mankato, MN
MN-Rochester: 940 37th St Nw - Rochester, MN