Eastman Credit Union is seeking a Mortgage Business Development Associate for our Tri-Cities market. The Mortgage Business Development Associate supports the mortgage business development relationship manager in efforts to identify, develop, and maintain a quality network of business relationships that serves as a referral source for new mortgage lending opportunities, including 1-4 family investment properties and encourages members to use ECU as their primary financial institution.
Other essential duties and responsibilities include:
- Follow up and follow through with referrals generated by mortgage business development relationship manager (MBDRM)
- Assist MBDRM with application and submission of mortgage files
- Assist MBDRM with business development activities such as seminars, sales meetings, and professional organization meetings
- Continuous training and knowledge surrounding ECU’s specialty products such as:
- Develop and maintain corporate ECU Relocation Rewards relationship
- Educate and continually develop ECU’s Choice Professional Program, ECU’s construction loan products and government loans
- Responsible for ensuring extraordinary experience for members and business partners through excellent communication, responsiveness, follow-up and follow-through
- General knowledge of ECU’s non-mortgage products (consumer loans, deposits, ECU asset management, business lending, etc.)
- Interview prospective borrowers, determine borrowers’ financial goals, and present appropriate ECU product options
- Discuss loan pricing and lock options
- Gather application data
- Assist Relationship Manager and processor with additional application tasks as needed
- Originate mortgage loans
- Ensure all parties are kept apprised of loan status
- Work with Manager - Mortgage Business Development to resolve loan closing roadblocks
- Manage loan pipeline to insure timely loan processing and closing
- Coordinate with regional team members to assess workload needs
- Assist team members in other regions as needed
- Plan, organize and participate in ECU home buying, home selling and construction seminars
- Utilize ECU issued cell phone to provide excellent service to ECU members, non-members, realtors and other individuals.
- Security and Safety
- Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
- Maintain strict confidentiality toward ECU corporate information and assets
- Be aware of surroundings at events and ensure self-safety
- Maintain working knowledge of mortgage regulatory compliance. Including but not limited to:
- Regulation Z –
- High - Cost Mortgages
- Higher Priced Mortgages
- Periodic Statement Requirements
- Adjustable-rate Disclosures and Requirements
- Ability to Repay o Right of Rescission
- Home Mortgage Disclosure Act (HMDA)
- Regulation X
- Timely Escrow Payments and Treatment of Escrow Balances o Error Resolution Procedures
- Requests for Information
- Force Placed Insurance
- Homeownership Counseling
- Regulation B – Equal Credit Opportunity Act
- Adverse Action
- Appraisal Delivery
- Qualified Mortgages
- TILA RESPA
- Fair Credit Reporting Act/FACTA
- Equal Credit Opportunity Act
- Right to Financial Privacy Act
- Flood Insurance Notification
- Other duties as assigned
Required Skills
Required Experience
Bachelor's degree (B. A.) from four-year college or university; or one year related experience and/or training; or equivalent combination of education and experience. Demonstrated success in business development and meeting production goals. Demonstrated ability to establish network of referral business.