MODEL COCKTAIL SERVER - SPORTS BAR (PART TIME)
Employment Type : Full-Time
Overview: It is the primary responsibility of the TI Sports Bar Cocktail Server to ensure exceptional guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions:- Greet Guests in a timely, positive and friendly manner.
- Provide exceptional service to customers while maintaining high standards of service
- Efficiently serve food and beverage in all areas of the Sports Bar, following the sequence of service standards set forth by management.
- Possess complete food and beverage knowledge of all products served.
- Check ID's if the guest appears to be under 30
- Follow Alcohol Awareness techniques as needed
- Adhere to all responsible alcohol serving requirements as dictated by the state.
- Handle monetary transactions at the point of sales system (cash, credit cards and room charges) in accordance with department policies and procedures
- Keep Sports Bar neat and orderly by disposing of trash and removing glassware, dishware and silverware no longer in use.
- Communicate with fellow employees and Managers regarding Guest requests.
- Consistently deliver exceptional service to every Guest while interacting in a professional manner.
- Possess a positive attitude towards the Guest and fellow employees to meet and exceed TI Sports Bar standards.
- Know all aspects of our business and match it to the Guest's needs to exceed their expectations.
- Make positive eye contact with the Guest.
- Maintain alert posture, appearing approachable to Guests.
- Maintain utmost respect and courtesy for Guests at all times.
- Maintain professional and well groomed appearance, posture and hygiene.
- Maintain sanitation, cleanliness, and insure the health and safety of our Guests and fellow employees at all times.
- Maintain a clean and hygienic work station in accordance with Clark County Health Standards.
- Possess the ability to work in a team environment
- Maintain flexibility to perform other job related tasks as deemed necessary by management.
- Work station must be maintained and left stocked in the proper location and cleaned for next shift
- Be able to perform a task that requires standing and/or moving at a fast pace for periods of up to eight hours or longer
- Communicate with Management to keep them informed of all special requests from a guest as well as any potential problems or concerns
- Assist new employees with training and answering questions
- Perform all duties as deemed necessary for the success of the department
- Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while coordinating all service requests.
- Deliver food and beverage orders to guests in a timely manner.
- Fulfill guest requests in a timely manner and assist guests with special requests.
- Work special events as needed for successful operation of department.
Responsibilities/Qualifications:- Must be a minimum of 21 years of age
- Good athletic physical condition/body strength necessary; must project a slender, toned/fit body image at all times
- Uniform will be provided by Treasure Island
- High volume hotel/bar and restaurant experience preferred
- Must be available for publicity shoots, public appearances, modeling, other advertising, and promotional work as needed
- Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
- Must have basic beverage and beverage serving knowledge
- Must be able to read, write and speak English