Mid Market Director, Partner Solutions (Channel Partners)
Employment Type : Full-Time
Founded in 2014, Even Financial is a B2B fintech company that is transforming the way financial institutions find and connect with consumers, enabling any company to add financial products to their business. As the leading search, comparison, and recommendation engine for financial services, Even seamlessly bridges financial services providers (such as SoFi) and channel partners (such as TransUnion) via its simple yet robust API and embeddable solutions. Even turns any consumer touchpoint into a comprehensive financial services marketplace with full compliance and security at scale. Even was named one of "America's Best Startup Employers'' by Forbes for 2021 and placed in the Top 50 of the 2020 Deloitte Technology Fast 500, which recognizes the fastest growing tech companies in the world. In February 2022, Even was acquired by MoneyLion, a mobile banking and financial membership platform that empowers people to take control of their finances.
We are seeking a Mid Market Director to drive key strategies for Even’s channel partners — including fintechs, financial publishers, neobanks, professional services and home improvement providers. In this role, you will serve as team lead and owner of success of the book of business, focusing on revenue growth, partner deepening and overarching sector strategy.
Responsibilities:
- Own the success and health of the ~50 Mid Market partners on Even’s network, focusing on overarching & team strategies, revenue and margin growth from the book of business, and deepening client relationships.
- Drive strategic plans to deepen partner relationships including program design, cross sell / upsell / contract renewals, operational and product enhancements, and more. Monitor and analyze network performance to identify insights, areas of opportunity, and recommendations; package and present findings, go forward plans, partner strategies & playbooks, driving alignment across constituents.
- Support a team of Partner Managers to execute on key partner initiatives including account plans, onboarding and launch of new partners, performance analysis & optimization, documentation, partner deepening and more. Coach and develop partner managers to meet client needs including goal setting and alignment, delegation and workflow, and enhancing team culture.
- Develop and maintain relationships with key stakeholders in Executive and C-Suite and serve as point of escalation for partner issues.
- Lead efforts on SaaS contract renewals. Proactively identify upsell and cross-sell opportunities, including expanding partners into new products, deepening partner integration counts and service levels, and graduating partners into higher-tiered service levels.
- Lead initiatives to meet KPIs including financial targets, partner satisfaction ratings, operational efficiency and velocity, and employee engagement and satisfaction.
- Together with the head of Partner Operations, identify opportunities to automate and optimize partner onboarding & support workflows and lead change initiatives to drive efficiency in workflow processes, tooling, documentation, and more.
- Serve as internal Mid Market subject matter expert including information share-outs and education sessions as well as advocating for partner & team needs to secure resources and inform the product development roadmap.
- Drive influence and collaborate cross-functionally with key internal stakeholders, including Sales & Business Development, Product, Marketing, Analytics, Data Science, and Engineering.
Qualifications:
- Minimum 5-7+ years of experience in business development and/or account management function including experience in SaaS or related space. Financial Services, FinTech, or AdTech experience a plus but not required.
- At least 5+ years proven track record in leading an account management or business development team to drive revenue growth, deepen partner relationships, and empower staff. Demonstrated ability to meet revenue and margin growth targets.
- Strong leadership skills and ability to motivate and inspire teams including ability to define and communicate expectations, gain alignment, delegate and provide direction, manage bandwidth and enhance team culture.
- Exceptional negotiation and interpersonal skills to drive advocacy and influence, with an emphasis on building internal and external relationships, including Executive and C-Suite
- Excellent written & verbal communication, organization and prioritization skills
- Excellent analytical skills to uncover key trends and opportunities leveraging performance data, context, and experience to drive recommendations and business outcomes
- Ability to operate pro-actively, autonomously, and with little direction in a fast-paced environment
- Working knowledge of various technologies to build partnerships (e.g. API’s, HTML, JavaScript, etc.)
- Proficient in Salesforce, Google Suite and/or Microsoft Office (Word, Excel, and PowerPoint)
- Bachelor's Degree in Business or related field preferred
Full time employees are eligible for the following benefits:
Comprehensive medical/dental/vision packages + life and disability insurance
401K retirement plan
Stock options
Uncapped paid time off (PTO)
Company paid holidays + monthly personal holiday
Membership to Udemy
Perks including a monthly wellbeing stipend, $200 one time WFH stipend
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time