Employment Type : Full-Time
Job Description At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels. Wells Fargo Merchant Services (WFMS) specializes in providing card based processing and e-commerce and such as credit card, debit card, check guarantee, and gift cards to businesses of all sizes. Wells Fargo Merchant Services specializes in providing solutions such as credit card, debit card, check guarantee, e-commerce and gift cards to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry. As an Account Manager and part of Wells Fargo Merchant Services, you are the primary contact for our Wells Fargo merchants. You will perform the role of a trusted advisor, consultant and market industry expert responsible for the overall successful relationship with your assigned merchants as measured by retention, profitability, growth and customer satisfaction. The Account Manager performs strategic, tactical and support functions for Wells Fargo Merchant Services, strengthening relationships across their assigned portfolio primarily within Wells Fargo's treasury management and wholesale banking departments. Some travel is required. This exciting position will be tasked with developing quantifiable business/customer action plans that include management goals and profitability targets. Primary responsibilities include:
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
Required Qualifications
3+ years of experience in one or more of the following: account management, sales, Treasury Management, Merchant or payment processing
Desired Qualifications
Commercial Card, MasterCard, or Visa products experience
Other Desired Qualifications
Job Expectations
Ability to travel up to 30% of the time