Revive Med Spa at Eye Care Specialists is seeking a friendly and professional team member for a Medical Spa Receptionist position. Our ideal candidate should be highly motivated with outstanding communication skills and experience in customer relations. In addition to keeping our office running smoothly, you will be responsible for greeting clients, checking them in/out, scheduling appointments, answering phones, verifying insurance, processing payments, inventory, assisting with social media and emails, and other special projects.
Job Responsibilities:
- Greet clients and ensure that the check-in, check-out, and payment process is handled in accordance with company policy
- Responsible for timely fulfillment of daily communication inquiries via e-mail, social media, communication portals and phone.
- Take initiative to present and answer questions about Revive products and services in a professional and proficient manner.
- Participate in physical inventory of stock as requested, fill in stock as necessary.
- Minimal maintenance duties (i.e., keeping office space organized and clean, refilling coffee station, straightening waiting areas etc.)
- Client appointment scheduling for both medical and cosmetic patients
- Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines
- Assist with day-to-day troubleshooting and store logistical needs, ensuring that the facilities are maintained with the highest level of care and quality and fully stocked with supplies
- Other duties as assigned.
Requirements:
- Strong history of reliability and punctuality
- 2+ years of experience in customer service role
- Previous spa/medical office experience preferred, but not required
- Strong communication skills
- Must possess basic math skills
- Self-starter, able to work independently and as part of a team and must have good time management skills.
- Superior organizational and time management skills
- Must be able to multi-task in a fast-paced environment.
- Strong computer skills.
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location