Overview: JOB SUMMARY
The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.
JOB RESPONSIBILITIES
The following is a summary of the major functions of this individual's job. He or she may perform other duties, both major and minor, which are not mentioned below, and specific functions may change from time to time.
- Schedule follow up/return visits to our office for patients.
- Obtain appropriate pre-certification and pre-authorizations, as needed.
- Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
- Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
- Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
- Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.
- Holds in confidence all matters concerning patients according to HIPAA guidelines.
- Exhibits friendly and helpful behavior.
- Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
- High School Diploma or Equivalent required.
- Two years of scheduling in a multi-specialty clinic, preferred
KNOWLEDGE, SKILLS, & ABILITIES
- The right Candidate for this position must be dependable, professional and a team player.
- Seeking energetic, motivated candidates.
WORKING CONDITIONS
- The right candidates for this position must be dependable, professional and a team player.
- Seeking energetic, motivated candidates.
JOB REQUIREMENTS
- Candidates upon hire will complete an electronic I-9 verification.
- Only those candidates whose experience best meets our requirements will be contacted.
- University of Louisville Physicians is an Equal Opportunity Employer.
- Current UofL Physicians employees must follow the UofL Physicians Internal Transfer Policy.