Medical Receptionist/Assistant Details

Medical Receptionist/Assistant

Pro Health, Inc - Tampa, FL

Employment Type : Full-Time

We are looking for a dynamic individual to fill an exciting position in a modern Chiropractic office. Applicant must love working in a fast paced, creative, and often challenging environment. This position will have an active role in patient care; you must have a passion for you own health as well as for helping others. Individual must also be outgoing and friendly, detail oriented, and able to multitask efficiently. We are looking for a leader who will be able to embrace our vision and guide our practice toward continued growth. We love our patients and staff like family and strive to provide the best quality of care available. We are looking for a long-term relationship with this position! This is an excellent and secure position for a person seeking longevity.

We are a nationally recognized Sports Chiropractic treatment facility with clientele consisting of professional, collegiate and non-professional athletes from all over the Untied States. We also treat personal injury, workers comp, insurance, self-pay and wellness patients. For more information go to our website: www.prohealthdoc.com

Welcome to the Team!

Primary Job Responsibilities:

• Greet and welcome all new patients and visitors to the practice
• Present forms and provide assistance needed by patients to complete
• Collect payments
• Answer telephone promptly and in a polite and professional manner
• Monitor providers’ scheduling to maximize efficiency
• Obtain and enter accurate demographic information into EMR.
• Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the practice
• Reminder calls and reschedule appointments when necessary
• Act as a liaison for the patients and practice
• Direct calls to other departments as needed.
• Understanding of when to escalate calls to providers/supervisors
• Provide assistance with other projects as call volume permits.
• Other duties as assigned.

Required Skills/Experience:

• 2 plus years’ experience working in a Medical office in a front desk capacity required
• Chiropractic experience preferred
• Strong customer service focus
• Excellent written and verbal communication skills required
• Strong attention to detail required
• High School Diploma or equivalent required
• Bi-Lingual preferred
• This is a non-smoking office
• EMR experience

Job Type:

Full-time working 9:00-1:00 and 3:00-7:00 on Monday through Friday.

Part-time working 3:00-7:00 on Monday through Friday.

Location:

• Tampa, FL

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
We are an essential clinic that has not had to close and reopen during the pandemic. We have taken every precaution to keep our staff, doctor and patients safe and healthy. We provide disinfectant, santizer, masks and gloves to our staff.

Work Location:

• One location

EMR Used:

• Not listed / Other

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Stable -- traditional, stable, strong processes
• Team-oriented -- cooperative and collaborative

Company's website:

• www.prohealthdoc.com

Company's Facebook page:

• @ProHealthDoc

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place