Medical Receptionist Details

Medical Receptionist

Ritchie Regional Health Center - West Union, WV

Employment Type : Full-Time

1. Process telephone calls, appropriately schedule appointments, file and maintain records, and other related general office duties

2. Distribute forms and paperwork to patients and complete data entry: verify and update patient information, prepare correspondence and chart management

3. Collect payments by recording and updating financial and insurance information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, expediting third-party claims through each patient’s (EMR) Electronic Medical Record, and work daily on charge entry reports to keep patients checked out.

4. Greet patients, pharmaceutical representatives, and other visitors. Ensure all visitors/guests sign-in via the log sheets and receive a visitors badge upon their arrival.

5. Maintain professional appearance and positive customer relations as established in the Primary Care Centers’ Employee Personnel Policy and Procedure Manual.

6. Maintain established standards regarding confidentiality of all patient records, paperwork, fax, etc.

7. Perform additional administrative functions when needed, which can include providing patients with aftercare information and contacting patients to collect invoice payments and all other duties as assigned by the Administrative Service Manager or designee.

Job Type: Full-time

Pay: From $10.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location