Medical Receptionist
Employment Type : Full-Time
Who We Are
Patient focused, community oriented, conveniently located and equipped with technology that rivals the nation’s most prestigious healthcare systems, Hackensack Meridian Health Mountainside Medical Center offers a comprehensive and growing array of services delivered by caring and highly skilled medical professionals. We’re proud of the therapeutic and administrative upgrades we have made. Mountainside Medical Center has been serving Montclair and its surrounding New Jersey communities since 1891. The physicians, nurses and volunteers who are a part of the Mountainside family are your friends and neighbors. We're your community, your hospital and team, working hard for you.
Hackensack Meridian Health Mountainside Medical Center is proud to continue to provide world-class health care services in a community setting. Our 365 bed medical center has successfully transitioned from a stand-alone facility to being part of Hackensack Meridian Health, the most comprehensive and truly integrated network in New Jersey. Mountainside is a joint venture between Hackensack Meridian Health and Ardent Health Services, one of the country’s leading private hospital management companies
We are looking for a dynamic and passionate Medical Receptionist to join the Mountainside Medical Group Team
What You’ll Do
The Medical Receptionist will be responsible for providing superior level of secretarial duties and reception services to the physicians, patients, and staff.
The successful candidate will be able to:
- Enter, maintain, report all medical history, medical coding, and claims filing using Electronic Medical Record (EMR) system
- Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding
- Update all patient files and make sure documents are accurate, confidential, and compliant
- Greet, check in and check out patients, and advise other medical staff of arrival of patient’s
- In coordination with the Medical Receptionist Supervisor, assist in maintaining inventory of necessary supplies, and assist with maintaining inventory on all instruments
- Address and request referrals and other insurance authorizations, as well as pass along patient information for prescription, x-ray or lab requisitions to necessary parties
- Schedule/reschedule appointments, follow up with no calls, no shows, the discharge of patients, and follow up appointments
- Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments by conveying messages in writing, electronically, and verbally
- Maintain physicians’ calendars, prepares doctors notes including, return to work, school, or leave notices, and all other correspondence as directed
- Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment
- Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner
- Perform any and all other duties as assigned
What You’ll Bring
- High School Diploma, or GED equivalent required; Associate’s degree preferred
- 1-3 years’ experience in a hospital or physician practice setting
- Experience with Electronic Medical Records (EMR)
- Experience with Microsoft Office
- Excellent communication skills to effectively engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way
- Ability to adapt to change
What We Offer
- Competitive pay
- Medical, dental, and vision insurance
- 401k with Company match
- Company paid basic life insurance and long term disability coverage
- Generous paid time off, including an additional extended illness bank
- 6 Paid Holidays
- Tuition Reimbursement
- Advancement and career development opportunities
Hackensack Meridian Health Mountainside Medical Center is an Equal Opportunity Employer and applicants will receive consideration for employment regardless of race, color, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.