- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Schedules patient appointments, checks insurance benefits, and collects copayments.
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
- Responsible for keeping the reception area clean and organized
- Miscellaneous tasks
Job Type: Full-time
Pay: $11.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
COVID-19 considerations:
To keep receptionists safe, we have installed plastic barriers, provide gloves, mask and hand sanitizer
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 3 years (Required)
- Computer Skills: 2 years (Required)
Work Location:
Financial Duties:
- Submitting insurance claims
- Processing payments
- Billing
Company's website:
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Sanitizing, disinfecting, or cleaning procedures in place