Medical Receptionisit Details

Hackensack Meridian Health Mountainside Medical Center - Montclair, NJ

Employment Type : Full-Time

Essential Functions

  • Enter, maintain, and reports all medical history using Electronic Medical Record (EMR) system.
  • Updates all patient files and make sure documents are accurate, confidential, and compliant.

  • Greets, check in and checkout patients, and advises other medical staff of arrival of patient’s.

  • In coordination with the office manager, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.

  • Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.

  • Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.

  • Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.

  • Scanning, filing, and faxing documents, as well as, prepare and sort mail.

  • Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.

  • Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner.

  • Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.


Minimum Education


  • Associates, High School Diploma, or GED equivalent preferred
  • Higher education may be substituted for experience


Minimum Work Experience


  • 1 - 3 years experience in a hospital or physician practice setting


Required Licenses/Certifications


  • N/A


Required Skills, Knowledge, and Abilities


  • Basic to intermediate EMR knowledge
  • Basic to intermediate Microsoft Office knowledge
  • Ability to multitask, can work in a fast paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way and has the ability to adapt to change.

Posted on : 3 years ago