Busy, growing ophthalmology practice looking for a front desk Cashier with a proven track record of accurate work product in a fast-paced environment. The Cashier is responsible for accurately collecting and posting revenue to patient accounts on a daily basis while providing exceptional customer services to all guests in an attentive, friendly and efficient manner.
- Check-out all patients. Review fee sheets and calculate correct monetary amounts based on CPT codes and insurance providers. Collect payments.
- Explain all fees and patient financial responsibility
- Collect outstanding balances or make fee schedule arrangements as approved by manager
- If patient has a glasses prescription, ensure that the patient has had an opportunity to discuss their prescription with an optician
- Follow up with nurse if patient has any questions or concerns about their treatment
- Schedule a return appointment for follow-up, as necessary
- Schedule patients for transfer of care and any required diagnostic testing
- Possess current knowledge of CPT, ICD-10 coding, and modifiers and how they interrelate
- Inform front office manager of any missing items at checkout, such as but not limited to CPT or ICD-10 codes
- Informs front office manager if patient satisfaction has been compromised
- Review charge sheet for accuracy and post all charges and applicable payments in computer system
- Ensure that money is deposited at the end of the day. This includes preparing cash deposit and providing copy to accounting
- Ensure that the money collected, posted, and deposited all balance at the end of the day and deliver all balancing paperwork to accounting office. This includes daily edit report, daily balance sheet, proof of cash deposit, scanned checks and printout of electronic batch, and all credit card slips.
- Answering the phone as needed: schedule appointments, answer billing and insurance questions, collect payment over the phone if necessary
- Perform other duties, as required