Medical Front Desk Receptionist Details

Medical Front Desk Receptionist

Advanced Arthritis & Rheumatology Care, P.C. - Midlothian, VA

Employment Type : Full-Time

Medical Front Desk Receptionist - Part time position. Working days are the first, third, and fifth Monday, and every Tuesday, Thursday, and Friday from 8:00 am - 5:00 pm. Ranging from 24 -32 hrs each week.

Requirements: MUST have prior Medical Front Desk experience. Working knowledge of eClinicsWorks is a plus. MS Office skills required. Excellent communication and phone etiquette skills. Education minimum - High School diploma or GED.

Preference: Working knowledge of medical insurances.

Responsibilities include: Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself. Greet patients upon arrival, sign them in and obtain/verify/update insurance information and any other necessary data. Provide patients with intake and new patient forms as well as copies of our office policies and other legally required documents. Process payments from patients for co-pays and uninsured visits. Schedule appointments for new and recurring patients based on Physician and Nurse/MA availability. Maintain/update patient EHR in eClinicWorks. Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services (i.e. Labcorp). Provide patients with support and guidance as needed. Ability to work as a team player.

Please note: Please email resumes and salary requirements.

Job Type: Part-time

Pay: $10.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All patients and other visitors are required to wear masks at this time.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location