Duties and Responsibilities:
- Maintain ownership and responsibility for assigned accounts.
- Maintain working knowledge of applicable health insurers’ internal claims, appeals, and retro-authorization timely filing deadlines and processes.
- Review clinical denials including but not limited to referral, pre-authorization, medical necessity, non-covered services, investigational/experimental and billing resulting in denials and/or delays in payment.
- Draft and submit the medical necessity determinations to the Health Plan/Medical Director based on the review of clinical documentation in accordance with Medicare, Medicaid, and third-party guidelines.
- Medical Necessity Reviews are based on Medicare guidelines, and health insurer-specific guidelines.
- Review retro-authorizations in accordance with health insurer requirements and follow insurer process guidelines
- Identify denial patterns with client to mitigate risk and minimize regulatory penalties
- Escalate potential risks to client, client partners and/or leadership
Additional Duties
- Adherence to all policies and procedures.
- Compliance with HIPAA regulations
- Report all breaches to Corporate Security
- Maintain security of all client-issued and client-issued credentials (e.g., usernames, passwords, access).
- Perform additional duties as assigned.
Requirements:
- Ability to work effectively in a fast-paced environment with frequently changing priorities, deadlines, and workloads
- Ability to troubleshoot basic IT problems
- Intermediate knowledge of Windows operating system
- Intermediate Microsoft Office Products, such as: Word, Excel, Outlook & PowerPoint skills
- Excellent -critical thinking/ clinical judgement; and problem-solving skills
- Knowledge of vendor/client relationships and organizational structure
- Ability to cross reference all mandatory guidelines that pertain to the case and/or payer source
- Strong verbal and written communication
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Calling on Claims: 2 years (Preferred)
Work Location:
Work Remotely:
Work Location: One location