The Medical Assistant verifies patient information by interviewing the patient, recording medical history, and documenting purpose of visit. They prepare patients for examination, assist in procedures as appropriate and perform a variety of patient care tasks under the supervision of a licensed health care provider. Duties range widely from administrative to clinical.
Essential Functions:
Maintaining patient privacy and adhering to HIPAA guidelines at all times.- Using computer applications- performing any data entry tasks to document patient demographics, records or note to file. Documenting patients' medical information, including medical history and review of symptoms within EHR of patients chart.
- Managing office telephone system, including answering calls and returning messages.
- Scheduling patient appointments and maintaining communication to confirm future appointments when necessary.
- Informing patients on laboratory results and documenting properly within chart.
- Updating and filing patient medical records and or any patient correspondence.
- Coding and filling out insurance forms.
- Transmitting prescription or refill requests as directed by provider.
- Obtaining prescription authorizations for patient medications.
- Reporting and recording applicable diagnosis of malignant results to the FCDS portal.
- Creating certified letter communication for noncompliant patients needing treatment for malignant results.
- Inform management of clinical supplies needed.
Clinical Duties
Welcoming and greeting patients.- Maintaining HIPAA and performing OSHA standards at all times.
- Taking medical histories, recording patients' chief complaint and documenting provider evaluation notes of visit in patients chart.
- Monitoring and documenting patient symptoms for physicians' review during clinical exams.
- Preparing patients for examination-Prepping exam rooms for clinical, surgical or cosmetic procedures and assisting providers during exams with patient care.
- Preparing and administering medications as directed by a provider.
- Explaining treatment procedures to patients.
- Ensuring all consents are signed by the patient prior to provider performing any type of procedure.
- Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy or surgical along with cosmetic.
- Collecting, labeling and preparing laboratory specimens.
- Instructing patients about medication.
- Removing sutures and changing dressings.
- Maintaining proper cleaning of medical instruments and sterilization.
- Reviewing office use medication and patient samples expiration dates.
- Properly disinfecting and restocking of medical supplies in patient exam rooms.
- Providing compassionate patient support and care, attention and assistance during office visits. Being a patient Liaison. Medical assistants are instrumental in helping patients feel at ease in the physicians office.
Requirements:
- Excellent attention to detail.
- Excellent verbal and written communication.
- Adjust priorities quickly as circumstances dictate.
- Must be a team-player and work cohesively with others.
- Maintain composure under pressure.
- Highly adaptable to change.
- Ability to multitask.
- Ability to work autonomously as dictated & make appropriate decisions.
- Ability to concentrate.
Requirements:
Excellent attention to detail.- Excellent verbal and written communication.
- Adjust priorities quickly as circumstances dictate.
- Must be a team-player and work cohesively with others.
- Maintain composure under pressure.
- Highly adaptable to change.
- Ability to multitask.
- Ability to work autonomously as dictated & make appropriate decisions.
- Ability to concentrate.
Qualifications & Skills:
- Medical Assistant Certification (Strongly Preferred).
- Minimum High School Diploma or equivalent.
- Minimum 1-year prior medical assistant experience, preferably in Dermatology or a closely aligned specialty with a genuine interest to learn.
- Ability to travel between locations if necessary and as applies to specific provider.
- Polished presence appropriate to a medical setting.
- Bilingual a + (not required).