Employment Type : Full-Time
Employment Type:Full timeShift:Description:Reporting to the Office Coordinator, Occupational Med Millbrook, this position is the first point of contact for SAMP patients and create the first impression of the medical office and works under the direct clinical supervision and authority of the physician when performing clinical tasks during patient care and reports to the office coordinator/shift supervisor on administrative/operational issues. The Back Office Medical Assistant/Receptionist is an expert at providing excellent customer/patient services via phone and in person. The employee will work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. 1. High school diploma or equivalent is required. Trinity Health's Commitment to Diversity and Inclusion
2. Completion of a Medical Assistant program or two (2) years' prior experience as a Medical Assistant is required.
3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.
4. Exceptional verbal and written communications skills are required.
5. Attention to detail, ability to multi-task and flexibility is required.
6. Strong computer skills with experience and proficiency with medical systems is required.
7. Ability to operate general office business machines (e.g., fax, copiers, etc.)is required.
8. Knowledge of Medical Terminology is required.
9. Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.
10. Medical Assistant Certification (CCMA) from National Healthcareer Association (NHA) is preferred.
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.