Employment Type : Full-Time
JOB SUMMARY Under the direction of a Physician or mid-level provider, the primary responsibilities are to assist Physicians and Nurse Practitioners with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with his/her training and skills. The primary role is to assure efficient patient flow through the clinic; to maintain neat, clean and safe patient care areas and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. This position performs clinical, laboratory and administrative support services of moderate complexity to organization’s clinical operations. If bi-lingual required, incumbent must be able to communicate effectively in a defined non-English language with staff and patients/clients as needed. ESSENTIAL DUTIES and RESPONSIBILITIES · Assure efficient patient flow through clinic by complying with established workflows · Perform clinical support functions that include, but are not limited to, the following: o Greet patient in waiting room and escorts to exam room o Take and record the patient’s temperature, pulse, respiratory rate, blood pressure, weight, height and other measurements o Perform vision, hearing and other screening tests o Assist patients in undressing for examinations o Prepare patient for examination and assist with exam as needed o Chaperone providers o Assist in lifting and positioning patients for examinations and treatments o Administer treatments, injections and medications as directed by provider o Counsel on safety, nutrition, development, and other according to protocol · Document all patient encounters in the electronic medical record in an accurate and complete manner at the time of the patient visit o Document all allergies, including medication and environmental allergies o Document past medical, past surgical, social, and family histories, and updates these as needed o Document reason for visit o Review and update immunization records o Review and update the medication list o Complete risk assessments as needed o Document vital signs and growth parameters o Document any in-house lab tests completed o Other documentation as needed · Assure rooms are properly stocked with needed supplies · Clean and prepare exam rooms appropriately per office protocol · Respond to patient/provider needs to expedite visits and keep on schedule · Assist patients through check-out process when visit is complete, including scheduling appointments · Perform and document clinic laboratory services such as drawing and labeling laboratory specimens, conduct CLIA waived lab tests according to protocol, sterilize instruments, maintain lab logs; communicate with reference labs and other providers, calibrate and perform preventive maintenance on laboratory equipment and instruments that have low operator variability, and perform quality control procedures for select tests and instruments · Perform phlebotomy services · Process referrals generated by provider · Perform designated tasks related to tracking test results · Serve as a communication liaison between provider and patient with directives from provider · Perform clinic administrative support services such as answer telephone, provide information, take messages, greet public, schedule appointments, make and maintain clinic appointments, internal and external; requisition, control and monitor inventory levels of supplies and materials, and maintain files and records · Participate in Team Huddles · Provide training as assigned for incoming Medical Assistants JOB REQUIREMENTS and QUALIFICATIONS EDUCATION and/or EXPERIENCE High school graduation or GED and graduated from an accredited medical assistant program. One year of full time medical assisting experience required. Up to three years of experience preferred. SPECIAL KNOWLEDGE and SKILLS This position requires effective oral and written communication skills (bilingual, English/Spanish desired, skills proficiency), knowledge of out-patient clinical operations, knowledge and application of universal precautions, excellent interpersonal skills, and basic computer literacy. LANGUAGE SKILLS Incumbent must possess the ability to read, analyze, and interpret general medical information, professional journals, technical procedures, practice guidelines, and [governmental regulations. Incumbent must understand and communicate (verbally and in writing) medical terminology and procedures. Must possess the ability to accurately document patient care information in health record and on other patient related forms, write reports, business and medical correspondences, and low complexity procedure manuals; effectively presents information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Incumbent must possess the ability to work with mathematical concepts such as probability and statistical inference, and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Incumbent must possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Incumbent must possess the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Certification required. Certification from one of the following programs, that are accredited by The National Commission for Certifying Agencies, part of the Institute for Credentialing Excellence: Certificaton or registration from other programs will be considered on a case by case basis and will require the approval of the hiring supervisor, the Medical Director, and Human Resources Director. Certification must be maintained, and training required for maintaining certification must be obtained. Current CPR required and must be maintained throughout the duration of this position. WORK ENVIRONMENT While performing the duties of this job, the incumbent is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Job Type: Full-time Pay: $15.50 - $15.95 per hour Benefits: Medical Specialty: Schedule: Experience: License: Work Location: Work Remotely:
PHYSICAL DEMANDS
While performing the duties of this job, the incumbent is regularly required to sit and talk or hear. The incumbent frequently is required to use hands to finger, handle, or feel; reach with hands and arms. The incumbent is occasionally required to stand, walk, stoop, kneel, crouch, crawl and climb or balance. The incumbent must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.