JOB SUMMARY:
Performs various manual operations and operates equipment in a warehouse and logistics process. Receives, identifies, stores, picks and moves goods and material and operates hand trucks, pallet jacks, forklifts, palletizers and other equipment as required.
The Material Handler/Operator path has three levels of responsibility, Material Handler/Operator I, Material Handler/Operator II and Material Handler/Operator III. Each level has increasing levels of understanding and operation of warehouse activities, equipment and documentation.
Common Working Titles May Include: Freight Handler, Material Handler, Forklift Operator, and Warehouse Worker. This does not include drivers or office employees.
Material Handler/Operator II:
Summary: Moves product and material using several sources of manual or equipment operation. Verifies information, prepares orders and completes appropriate documents; typically involves more complex equipment, multiple cells or operations, and advanced or non-standard requirements.
- May serve as a lead operator in less complex, smaller teams or standard operations.
- Operates a forklift when required and is fully trained and operational; may not perform the most complex, heavy or oversized transports.
- Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, product code and related characteristics; tends to be more complex or in multiple cells or operations and fully trained.
- Operates hand tools to close or opens bales, build or tear down crates, and other containers or material; packaging can be advanced or non-standard.
- Completes or verifies appropriate forms, documents, labels and other information to ensure the accuracy of inventory, monitor and track material and successful receiving and/or delivery of goods; involves knowledge of several operations or varied goods and services.
- Identifies potential operational or service concerns, notifies appropriate co-workers and assists with resolving.
- Ensures compliance with company policies and procedures and a safe and effective work environment.
- Assists with training and providing basic work instructions to new hires or transfers.
- Develops and maintain excellent customer service to internal and external customers at all times, such as working collaboratively, providing timely communications and instruction and assisting with operations as necessary.
- Receives, stores, and distributes material, tools, equipment, and products within assigned area.
- Prepares and assembles orders, picks and counts material, moves and loads materials between operations or trucks; uses labor or manual equipment such as hand truck or pallet jack.
- Performs various warehouse maintenance tasks, including sweeping floors, cleaning docks, staging, packing, racking and related storage areas, proper storing equipment, basic preventative maintenance and related tasks.
- Performs other duties as assigned.
KNOWLEDGE, EXPERIENCE & SKILLS:Education:
Required: High school Diploma or GED required.
Experience:
Level II Required: Typically at least two years of warehousing or related logistics experience, or successful completion of a rotation program.
Material Handler/Operator II Skills:
- Operating hand and power tools, including hand truck, pallet jack, and related warehouse equipment.
- Responding promptly and professionally to customer needs, including in a warehouse environment.
- Reading, comprehending and completing shipping, receiving and related operational documents.
- Performing in a team environment.
- Performing manual tasks, including those in a warehouse environment.
- Following safety policies and procedures, including those in a warehouse environment.
- Basic proficiency in Internet, web-based and job specific software applications.
- Assisting with providing basic work instructions.
- Identifying and resolving potential operational concerns.
- Operating a forklift or the ability to become forklift certified, when required.
LICENSES AND CERTIFICATIONS:
Required:
Forklift Certification typically required in most operations within 3 to 6 months of hire.
Preferred:
Valid state issued driver's license.
Forklift Certification.
Travel Requirements:
Typically not required.