Marketing and Communications Director Details

Marketing and Communications Director

The Salvation Army Western USA - Seattle, WA

Employment Type : Full-Time

The Marketing and Communications Director is responsible for all external and internal communications for The Salvation Army Northwest Division and its Corps/Service Units. All efforts are geared toward fundraising and increased awareness of the organization. The position develops marketing and communication fundraising strategies and manages marketing and communications campaigns for direct and in-direct fundraising efforts. This includes, but is not limited to direct marketing, advertising, public relations, and media relations. This position must collaborate with colleagues, agencies, digital assets, and media partners to achieve its goals. This position organizes marketing and communications efforts through, but not limited to direct marketing, advertising, public relations, collaborations with colleagues and agencies, and media partners. A successful Marketing and Communications Director will develop a robust knowledge and understanding of the organization’s history and its mission to help further it’s presence in the community. Furthermore, the ideal candidate is creative, personable, and enthusiastic for non-profit work.

The Marketing and Communications Director reports to the Director of Development.

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

Essential Duties and Responsibilities:

• Manage relationships with marketing agencies, for direct and in-direct fundraising efforts.
• Manage digital fundraising efforts for the Division
• Manage budgets related to Divisional marketing and public efforts
• Interface with donor relations department, to receive information about fundraising efforts, income, expense, and donor status.
• Identify and manage advertising opportunities for the Division and individual departments.
• Develop internal and external communications campaigns for Division and departments as needed; provide support to implement these campaigns.
• Develop, maintain, and cultivate media relations throughout the Division
• Manage and edit fundraising publications for other Salvation Army publications (i.e., The New Frontier), websites, and events
• Act as point person for crisis communications
• Develop talking points and speeches for event speakers
• Perform other related duties as requested by Director of Development

Experience:

• BS/BA in Communications or related field preferred.
• Minimum 8 years of progressive experience in PR, marketing, and non-profit organization is a plus.
• Excellent digital literacy skills, strong written/oral communication skills, all with an emphasis on communicating effectively to a wide range of audiences.

Qualifications:

• Ability to work with a broad audience, including but not limited to client groups, Advisory Board members, City, State, and corporate groups
• Ability to interface and collaborate with media representatives
• Excellent communications skills with an emphasis in writing
• Strong networking and social skills
• Work within or alongside a nonprofit development department is highly preferred.
• Ability to lift twenty-five (25) pounds

Software-Related Skills:

• Microsoft Suite
• Lotus Notes
• Working knowledge of integrated database applications and ability to use new software program with basic training
• Working knowledge of website content management system
• Ability to maintain, identify, and establish social media avenues, such as Facebook, and Twitter, LinkedIn, YouTube, etc.
• Working knowledge of print/media production such as flyers, brochures, and newsletters

Benefits and Professional Development:

For more information, please visit The Salvation Army’s web site, https://westernusa.salvationarmy.org/.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army would attempt to satisfy requests if the accommodation needed is a reasonable and no undue hardship would result.

Equal Employment Opportunity; Women/Individuals with Disabilities/Minorities/Veterans