Market Leader
Employment Type : Full-Time
Why SoftwareONE?: For over 30 years SoftwareONE has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
The role:- The Market Leader is part of our Sales Leadership organization and is the General Manager of a large territory. It is a direct report of the US Sales Vice President, and owns the P&L for the defined market.
- Your primary measures are GP and EBITDA however, really, your job is measured through customer satisfaction and employee satisfaction. A motivated and passionate employee base that delights our customers with world class technology services & solutions means everything else becomes secondary. Obviously you’ve got to build a profitable business, but unhappy customers and employees are not the right foundation for long term success. Get this right, and then you can call yourself a rockstar. Here’s the detail:
- Develop, execute and own the sales and go to market strategy within a defined market.
- Working with the National Service Leaders and Business Operations Leadership Team for North America, execute the VS22 transformation within the market.
- Personally contribute $GP through nurturing and developing large / key customers and enabling the business to capture market share and new business.
- Recruit, grow and retain A-Players across the sales teams.
- Constantly increase employee satisfaction scores
- Drive to and exceed GP and EBITDA goals.
- Accelerate the transformation of the existing business and new business to drive sales in the defined portfolio buckets: Transactional software business, Managed Services, X-Simple solution offerings, and Digital Supply Chain.
What we need to see from you:- You’re known as a leader with an exceptional track record of driving profitable customer growth and building strong teams. You are recognized as a highly effective manager and can demonstrate success in balancing sales motion with technology services delivery. As an inspirational leader, you’ve not just hired and retained great people, you’ve actually coached and built superstars in your teams, constantly improving competence and capability.
- You are benchmark for the 7 core values of SoftwareONE and are super passionate and knowledgeable about IT solutions in the Advisory Services and software industry. You love being in front of customers but are capable of building (and have built) a business with strong GP & EBITDA growth.
- What’s really important is that your customers, colleagues and teams speak highly of you and respect you – but not just about how good you are – they talk about how you’ve constantly gone above and beyond, and about the positive impact you’ve had on them.
- You’re on an upward curve in your career but are thirsty to be challenged further. You’ve worked in big and small companies who are stars in the technology services market, but you’ve always delivered your best work in an entrepreneurial, growth environment.
- You take great pride in delivering Customer Satisfaction(internally and externally) and Employee Satisfaction in your colleagues is paramount. Integrity is important to you but the big corporate machines don’t really interest you. You’re deeply Passionate about what you do but Humble enough to keep learning and recognize the importance of collaborating with your team and colleagues. You’ve got great Discipline, but can still work at Speed and love creating tangible results.
- You invest and grow in your own leadership development in order to better build and lead a high performing team that aligns with SoftwareONE’s culture of driving results while continuing to learn and grow in a fail fast environment.
What you should really know about us.: Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.What we expect from our employees: Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics.
Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.
“SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”