Manager, Sales & Customer Success Enablement Details

Manager, Sales & Customer Success Enablement

Udemy - San Francisco, CA

Employment Type : Full-Time

We believe any organization can achieve the business outcomes they imagine through online learning and leadership development. Today, more than 7,000 customers around the world are leveraging Udemy Business to advance the skills and careers of their people. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a profound belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Mechanicsburg (Pennsylvania), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil) as well as remote offices in Australia.
Udemy Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping organizations large and small around the globe to close critical skills gaps, whether it’s the latest technical skills, leadership development, personal or professional skills. And we’re just getting started!
ABOUT THIS ROLE:We are looking for a Manager, Sales and Customer Success Enablement professional to join our team to partner with our growing Udemy Business Sales & Customer Success teams in North America. Here's what you'll be doing:

• Lead a North American enablement team in driving the development and delivery of global enablement priorities
• Partner with North & South American Sales and Customer Success leadership to identify enablement needs and create the vision of how enablement is a partner in scaling learning
• Responsible for team’s delivery of classroom and virtual Sales Learning & Coaching programs
• Work with a diverse group of stakeholders, managing multiple deadlines and competing priorities.
• Collaborate with our Global Enablement team to leverage and localize our existing programs and pivot where necessary for the needs of your stakeholders.
• Hire, coach, and develop a growing North American enablement team
• Establish a network of sponsors so that every enablement initiative has support & participation from the business in its planning, development, sign off, and release

We're excited about you because you have:

• 5+ years experience in an Enablement and or Coaching Role
• 2+ years experience in a Sales quota-carrying role
• 2+ years a people manager a plus
• Set team goals that align with global and regional priorities
• Have a strong knowledge of management practices such as hiring, developing employees, and performance improvement
• Know how to coach and motivate your team to impact business results
• Are passionate about modern approaches to learning. Experience with Microlearning, personalized learning journeys, learning reinforcement, and gamification
• Ability to travel up to 3 weeks per quarter (once we can resume traveling)

#LI-EY1
About UdemyWe believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. We will consider for employment qualified applicants with arrest and conviction records.
Udemy in the NewsUdemy Adds More than $1 Billion To Its Valuation in New Funding Round Udemy’s Workplace Learning Tool Just Surpassed $100M in ARR Paid Paternity Leave Should be the Norm in the U.S. Breakdown of Most In-Demand Skills for 2020—Finance, Marketing, Sales and Engineering How Investing in Yourself Today Will Set You Up for Career Success Tomorrow Feedback Isn’t the Problem, but the Way That We Deliver It Is Broken