Manager of Analytics Technical Writing Details

Manager of Analytics Technical Writing

FICO - San Diego, CA

Employment Type : Full-Time

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

Job Summary

Job Description

The Opportunity:

Analytics Communications Manager

This position reports directly to our Chief Analytics Officer assisting in technical writing of analytic product documentation, explanatory research/innovation papers, internal education collateral, external technical presentations, updating external messaging blogs and external facing communications as directed.

What you'll contribute :

• Manage internal writing and messaging centered around analytics software products.
• Assist in the writing of explanatory research/innovation papers.
• Develop internal technical training materials and partner with training organization.
• Work closely with senior analytic leaders to develop presentations, talking points, blog posts, and social media responses.
• Partner regularly with Corporate Communications team coordinating with the Chief Analytics Officer in providing technical content for developing press releases, media alerts, articles, factsheets and media pitches.
• Collaborate with cross-functional teams to ensure that communications and concepts are appropriately integrated and amplified.
  

What we're seeking :

• Bachelor’s degree in business, communications, journalism.
• 5 or more years’ experience within communications, influencer relations, analyst relations, investor relations or PR in the enterprise software market focused on predictive analytics.
• Experience of technical writing within Analytics environment (i.e. product descriptions, technical concepts and innovation topics, etc.).
• Familiarity with financial services media landscape is highly desirable.
• Comfort and agility in supporting executive communications, experience developing presentations and content for senior leaders.
• Detail-oriented, with excellent project management skills and the ability to successfully multi-task and manage several initiatives at one time.
• A ptitude for understanding complex technology and distilling it down for others to easily understand

Our Offer to You :

• Delight Our Customers and Earn the Respect of Others.
• The opportunity to make a difference by leveraging your unique strengths.
• Highly competitive compensation and rewards.
• Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave.

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
• Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
• Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at www.fico.com/Careers

FICO values the benefit that diversity and a culture of inclusion bring to our workplace. We are an equal employment opportunity and affirmative action employer and we’re proud to offer employment and advancement opportunities to all applicants without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.